Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for an account, purchase a course, or interact with our platform, we may collect: name, email address, billing address, payment information, phone number, and profile information.

1.2 Usage Data

We automatically collect information about your device, including IP address, browser type, operating system, access times, pages viewed, video viewing progress, course completion rates, and interaction with course materials.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage patterns, remember preferences, and ensure platform security.

2. How We Use Your Information

We use collected information to: provide and maintain course access, process transactions and send receipts, track course progress and issue certificates, send important updates and notifications, improve platform functionality and user experience, prevent fraud and ensure security, comply with legal obligations, and respond to support requests.

3. Third-Party Services

3.1 Payment Processing

We use secure third-party payment processors (such as Stripe) to handle transactions. We do not store complete credit card information on our servers.

3.2 Video Hosting and Analytics

Course videos are hosted on secure platforms with DRM protection. We may use analytics services to understand user behavior and improve content.

4. Video Content Protection

All course materials are protected by copyright and intellectual property laws. Our platform employs: digital rights management (DRM) technology, watermarking to trace unauthorized sharing, session-based access controls, monitoring systems to detect unusual download patterns. Unauthorized downloading, recording, or distribution of course content is strictly prohibited and may result in account termination and legal action.

5. Data Security

We implement industry-standard security measures including: SSL/TLS encryption for data transmission, secure authentication systems, regular security audits and updates, restricted access to personal information, and encrypted data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Course progress and completion data may be retained for certification purposes. You may request account deletion at any time, subject to legal retention requirements.

7. Your Rights

You have the right to: access your personal information, correct inaccurate data, request deletion of your data (subject to legal requirements), opt-out of marketing communications, restrict processing of your information, and data portability where applicable. To exercise these rights, please contact us at privacy@harveytrading.com.

8. Refund Policy

We offer a 7-day money-back guarantee if you have watched less than 10% of the course content. Refund requests must be submitted within 30 days of purchase.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us immediately.

10. International Users

If you access our platform from outside your country of residence, please be aware that your information may be transferred to, stored, and processed in different countries. By using our services, you consent to such transfers.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, concerns, or requests, please contact us at: Email: privacy@harveytrading.com